Rodmol Collections (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information when you interact with our website, including when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our support team
- Submit forms on our website
The information collected may include:
IP address and browser information
Name
Email address
Phone number
Billing and shipping address
Order details
How We Use Your Information
We use the information we collect for purposes such as:
Sending marketing communications if you opt in to receive them
Processing and fulfilling orders
Communicating with you regarding your purchases or inquiries
Sending transactional emails such as order confirmations and account notifications
Providing customer support
Improving our website and services
Email Communications
We use a third-party email service provider, including Mailgun, to send transactional and service-related emails such as order confirmations, password resets, account notifications, and customer support responses.
When emails are sent through our website, certain data such as your email address and message content may be processed by our email service provider solely for the purpose of delivering those communications
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve website performance.
You can control or disable cookies through your browser settings.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third-Party Services
We may use trusted third-party services to operate our website and provide services such as:
- Payment processing
- Website analytics
- Email delivery services
These third parties are only given access to the information necessary to perform their services and are required to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have the right to:
Opt out of marketing communications
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Using Personal Information
We use your personal information to:
- Offer products and services for sale.
- Process payments and ship orders.
- Communicate updates, offers, and promotions.
Behavioral Advertising
We use personal information to provide targeted ads:
- Google Analytics: Privacy info & opt-out | Opt-out
- Advertising partners: Facebook, Google, Bing, and others. Opt-out links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info/
Minors
The Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you believe your child has provided information, contact us to request deletion.
Customer Support Information
- Purpose: To provide customer support.
- Collection Source: Provided directly by you.
Order Information
- Examples: Name, billing and shipping address, payment information, email, phone number.
- Purpose: To process orders, communicate with you, screen for fraud, and provide relevant offers.
- Collection Source: Provided directly by you.
- Sharing: Shared with our processor (WooCommerce).
. GDPR Rights (EEA Residents)
If you live in the European Economic Area (EEA), you may:
- Access, correct, or erase your personal information.
- Object to automated decision-making (profiling).
- Port your personal information to another service.
Rights of Illinois Residents
If you are a resident of Illinois, you have specific rights under the Illinois Personal Information Protection Act (PIPA) and related state laws:
- Access to Personal Information: You have the right to request access to the personal information we collect, use, or disclose about you.
- Disclosure Practices: You may request a list of categories of personal information we have collected and the sources from which we collected it.
- Correct or Update Information: You may request that we correct or update your personal information if it is inaccurate or incomplete.
- Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Do Not Track
We currently do not respond to “Do Not Track” signals because of lack of industry standard.
Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined or as required by law. You can request erasure at any time via the contact information below.
Changes
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised last updated date.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, you may contact us:
Email: support@rodmol.com
Address: Rodmol Collections, 77501 S Cicero Ave, Burbank, IL 60459
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Last Updated: 3/17/2024